January 18-22, 2024 September 05-09, 2024

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Can design support hotel operations?

Monday 11 September — 10:30 - 11:00
Workshop Hospitality — Hall 6


Interior designers are often singled out for criticism by operational professionals when a hotel isn’t functional when it opens. But is it really their fault? Monika Moser invites us to plan ahead for smooth everyday hotel operations within the context of cross-pollinated spaces, using design.


Monika MoserChief Operating Officer - Campbell House

Monika Moser

Monika Moser

Chief Operating Officer - Campbell House

Monika serves as the COO for the Interior Design Firm Campbell House. After 25 years of operational hospitality industry experience working amongst others at the Hotel Fouquet’s Barriere in Paris, Shangri-La Paris, Hilton and Four Seasons, she joined the interior design firm Wilson Associates as Regional Managing Director for London, New York and Paris in 2015. Born in Venezuela with a German citizenship and raised in South America and Europe, Monika understands different cultures, contributing to an inclusive management style. She has a certificate in Hospitality Management from Cornell University in NY and an MBA in Hospitality Management from ESSEC Business School (IMHI) in Paris, France.

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