When Retail and Hospitality cross paths A tour of the latest hotel concept stores and their best practices worth noting
Friday 6 September —
12:00
- 12:30
What's New? In Retail — Hall 3
Description
The hotel industry is increasingly emulating the worlds of fashion and luxury in order to meet the needs of a mobile clientele looking for well-being. Younger consumers are shaking things and adopting new travel habits, whether it’s for work or pleasure. The boundaries between work and leisure are disappearing, and different expectations are emerging from this. Pleasure-driven travel and shopping are setting the pace for a freer lifestyle. The future is bright: partnerships that are currently underway are proof that big names in hospitality (and retail!) want to welcome each visitor less like a client and more like a guest.
Participants
Jacques GuyotRetail Factory Partner based in the UK, Retail & Hospitality Expert
Jacques Guyot
Retail Factory Partner based in the UK, Retail & Hospitality Expert
After 15 years of experience in Luxury, his expertise ranges from beauty to jewellery, including the hospitality industry. He began his career in communication at Cartier, then became involved in retail on the field. He worked for 7 years in the management of flagships in Paris and London. From 2018 to 2021, he lived in New York where he worked as a retail scout for the agency Retail Factory. Specialised in inspiration, their aim is to create the best consumer experience for high-end clients. Main activities include benchmarking, training and learning expeditions. In 2021, Jacques moved back to London and continued his collaboration with Retail Factory, of which he became a partner in 2023.